Questions about your Clay Heart order?
Our team is here to help with shipping, returns, wholesale inquiries, or custom batch orders. We aim to respond within 24 hours.
Safe Arrival, Simple Returns
We pack every heavy-bottomed piece in plastic-free, highly protective packaging, ensuring your stoneware arrives safely. If anything isn't right, our simple 30-day return policy covers unused items.
Your Daily Use Questions, Answered
From microwave safety to custom glazes, find quick answers to common inquiries about our hand-thrown stoneware.
Are Clay Heart pieces microwave safe?
How do I care for my stoneware?
Do you offer custom or wholesale orders?
Absolutely. Our kiln-fired stoneware is designed for daily rituals, including reheating your slow mornings coffee. They're also dishwasher-safe.
Our saturated glazes are incredibly durable. Just wash with soap and water, or pop them in the dishwasher. No special care needed for daily use.
Yes, we love collaborating on custom batch orders or wholesale inquiries for your business. Reach out to discuss your project directly.